BHCA has been working to lift lived experience voice, identify system challenges and co-produce improvements, through this journey we have co-developed processes, tools, maps and prototypes.
These resources are intended to support people who are currently experiencing multiple compound (MCN) needs, those designing, managing and working within MCN services, organisations and communities who would like to co-produce change.
Please do contact us with any questions or feedback or if you'd like to use our resources.
Coproduction support and guidance
Since our first steering group session in June 2021, we developed ways of working that are unique to the project and in line with our co-production practice.
The following co-produced documents define these ways of working.
Coproduction takes time and is context specific, these documents are specific to our project but we hope you find these useful inspiration in your work.
We have other resources, if you want to learn more get in touch.
Documents:
Lessons For Co-production
Working with Dr Emma Anderson, University of Brighton, we carried out a research project on co-production. These are some of the key lessons that came out of this.
In our initial three years of work, we co-developed our co-production practice. These are our key lessons.
Common Ambition’s Approach to Trauma Informed Co-production
Since starting, we have co-developed trauma-informed approach to co-production through some trial and error.
We have co-defined these processes in this document.
BHCA's Top Tips
We co-developed our top tips for safe and effective co-production of service improvement and system change. We hope our posters will be useful for anyone on their co-production journey.
The areas of work included are:
- Recruitment
- Group work
- Trauma-informed working
- Co-production
- Service design
- Ending well
Trauma informed ways of working and tools
These were created to ensure everyone feels safe and comfortable working as a group.
Common Ambition and co-produced a set of guidance documents that can be used to ensure safe practice. We have utilised our experience of best practice, but also from times when as a group we have experienced.
Documents:
Group Agreement
The first co-produced piece of work we completed together was the group agreement, these are the ways in which we have all agreed to work together during group sessions.
We advise all groups who are coming together to co-produce, co-create or co-design service and system change to co-develop a group agreement. This is a live document that we often revisit as a group.
Event Participant Wellbeing Guidance
In October 2023, we coproduced a guidance to ensure safety and wellbeing at the Brighton and Hove Homeless Health conference. This continues to be followed at this yearly event.
This is to highlight best practice when delivering an inclusive event (for example conferences) where people with lived experience and services and/or commissioners are coming together to learn
Using Case Studies Guidance
"See the person not just the health problem". Is a co-produced guidance for collecting, creating and presenting case studies using a trauma-informed approach.
*This came out of our GP training work
Ending Well Poster
Our first round of funding ended in March 2024, we wanted to co-produce an ending that was first and foremost trauma-informed and safe.
Our first step in co-producing a good ending to the project was to ideate together, thinking about what we need to end well. This poster contains all of our needs. Endings are a common theme in the support sector, we hope you find this useful to think about.
Five key areas stood out to us:
- We want to make this a positive ending
- We want our personal journeys to continue
- We want to be part of our work continuing
- We want our legacy to live on after the project ends
- We want to celebrate our success
Homelessness and Health Maps and Prototypes
Documents:
Pathway Map
In September 2022, we mapped the Brighton and Hove Housing Pathway.
This is from the perspective of a single adult with recourse to public funds and is not demonstrative for all journeys, for example families or asylum seekers or refugees with no recourse to public funds.
Last updated: November 2022.
Services Map
We mapped and categorised the local support services in Brighton and Hove aimed at people experiencing homelessness in the city.
Last updated: March 2026
Homeless Healthcare Pathways
We mapped the homeless healthcare pathways, with the patient experiencing homelessness at the centre.
This was also categorised - see key.
Last updated: February 2024.
Homeless Healthcare Hub Specification
We feel that a solution, or part of the solution to the challenges we identified in April 2022 is a homeless healthcare hub. A safe space where people experiencing homelessness can come and access the services they need under one roof.
In Autumn 2023 we carried out a design sprint to gather our ideas and put them into a specification. This is an overview document, highlighting our key ideas
The Comic
We co-produced this comic alongside Tom Roberts, a PhD student at the University of Brighton, over the summer of 2023. While the medium is light-hearted, the message is important: The voices of people with lived experience need to be heard.
This comic illustrates three of our intial key themes, barriers to accessing care and support, facing stigma and judgement and why co-production is key in addressing system and service improvement.
Year 3 report: Reflections, key learnings and top tips
An overview of the project and impact from the first three of funding (2021-2024).
This includes:
- Project highlights
- Our body of work
- Project challenges
- Learning
- Impact
- Testimonials
Drug and alcohol programme resources
In April 2024, we received funding from BHCC public to support them with their Combatting Drugs Strategy. The following body work is from a steering group with people lived experience of drug and alcohol harms. We also have a women's group with lived experience of drug and alcohol harms.
Get in touch if you would like to learn more about this work.
Documents:
Brighton and Hove drug and alcohol system map
We mapped the local drug and alcohol services in Brighton and Hove aimed at people with drug and alcohol needs in the city.
Last updated: August 2024
Mental health and substance use system map
We mapped and categorised the local support services in Brighton and Hove aimed at people experiencing drug and alcohol and mental health issues in the city.
This was part of our dual diagnosis work.
Last updated: April 2025
Brighton and Hove drug and alcohol pathway
We mapped the Brighton and Hove drug and alcohol pathway.
Last updated: April 2025
Brighton and Hove Women's drug and alcohol system map
We mapped and categorised the local support services in Brighton and Hove aimed at women experiencing drug and alcohol issues in the city.
This was part of our women's group work.
Last updated: March 2025
Putting Women on the Agenda
As part of our women's group, we coproduced a lived experience guide to supporting women experiencing for drug and alcohol issues in Brighton and Hove.
This includes
- System map
- Challenges
- Prioritised challenges
- ideas for change and improvement
- Key ideas for services and systems to adopt
- Tools for your service
Last Updated: Dec 2024
Health and support card
As part of our systems change work, we coproduced a health and support card. This is to serve as a support tool
This serves as a tool to share make services aware of any mental, emotional and physical needs written in the words of service users, and avoids repetition.
Last updated: April 2025
Recovery Card
As part of our systems change work, we coproduced a health and support card. This is to serve as a support tool
This serves as a tool to share make services aware of any mental, emotional and physical needs written in the words of service users, and avoids repetition.
Last updated: April 2025
